Matchbook Review

Matchbook Betting Review

Matchbook operates as a betting exchange, offering a unique experience compared to traditional bookmakers. Users have full autonomy to set their own odds and engage in direct competition with other players across a range of sports markets.

I highly recommend this unique sports betting site for its wide selection of sports and highly favorable odds, as endorsed by myself and the SBR team.

Matchbook Quick Facts

Matchbook Locations 

Matchbook is a globally operating platform with full licensing and regulation, ensuring safety and legality for players in multiple regions. Despite its reputable status, like other top sportsbooks, it does have location-based limitations.

Matchbook currently does not allow residents of Afghanistan, Armenia, Austria, Belarus, Belgium, Moldova, Montenegro, Netherlands, Slovakia, Switzerland, Turkey, and Ukraine to place real money bets.

If you are looking to play from a country that is restricted on the site, I recommend staying informed about updates from the Matchbook team. It is probable that the betting exchange will eventually expand into more regions due to its popularity.

Sports Leagues to Bet On 

While Matchbook may not offer as many sports leagues as larger competitors such as Bet365 or Ladbrokes, they do provide comprehensive coverage of all the most popular sports. Here are some key highlights.

Football  

Matchbook offers football fans a wide range of betting options, with competitive odds on popular leagues such as UEFA Champions League, English Premier League, Bundesliga, Serie A, La Liga, and Ligue 1. Additionally, fans can also bet on The Championship, League 1, and League 2 matches.

Naturally, global tournaments are included in the coverage, with highly competitive odds offered on key matches such as World Cup games. However, the future market is not as strong compared to other betting platforms.

Greyhound Racing  

If you enjoy watching the fastest competitors, then you will be thrilled with the greyhound racing options available at Matchbook. Bet on races happening in the UK and Ireland, with a special emphasis on prestigious events like the Irish Greyhound Derby. Daily races are also featured from Youghal, Doncaster, Harlow, Sunderland, and Yarmouth.

Cricket  

Matchbook offers a wide range of betting options for cricket enthusiasts, featuring odds on matches happening globally. Some of the current listings include games from the Caribbean Premier League and the Twenty20 Internationals for both men and women.

Tennis 

Tennis is a game that consistently attracts large crowds, with major matches taking place year-round. It is a popular option for betting exchanges, with Matchbook offering odds on prestigious events such as the Grand Slams, ATP Seoul, WTA Parma, and ATP Tel Aviv.

Other Sports Leagues 

The popularity of virtual sports is constantly increasing, and betting exchanges like Matchbook are actively supporting the expansion of virtual gaming. They offer a wide range of options including instant greyhound and horse races, virtual football games, velodrome races, and speedway races.

American sports are also widely available for betting, including NFL, NBA, MLB, NHL, as well as college basketball and football.

Online Betting Experience 

Website Experience

The online betting experience at Matchbook is noteworthy, standing out from the competition with its unique features.

The website is user-friendly, with a layout that allows for quick and easy navigation. Sports are on the left, games are in the middle, and the bet slip is on the right. The top bar provides access to casino options, insights columns, and responsible gambling features. Matchbook is designed for both beginners and experienced users, making it a standout example of excellent user experience design.

Mobile Betting and Betting App 

There are other betting exchanges on the app store besides Matchbook, but it is definitely one of the top options.

The mobile app is available for download on both the Apple App Store and the Google Play store, making it incredibly easy to install on your phone. With a rating of 4.7 on the Apple App Store and a slightly lower but still impressive rating of 4.4 on the Google Play store, it is highly rated and well-received by users.

Most users have had a positive experience with the app, praising its user-friendly interface and fast performance. While a few have reported issues with the app freezing, these instances are rare.

Live Betting 

Matchbook now offers live betting, which is great for those wanting to maximize their betting experience. The betting exchange has also added a cash-out feature, allowing players to collect their winnings at any time during a race or match. Simply select the “In-Play Betting” option from the drop-down menu to access this feature.

Cash-out options have been a long-standing feature at traditional bookmakers, but they are relatively new to betting exchanges. Matchbook has thoroughly researched this concept and introduced a seamless version of the feature that consistently offers fair odds to users.

Casino, Poker & Other Gaming Options

Matchbook offers a wide variety of casino games for players to enjoy, making it worthwhile to take the time to explore the casino section of the site.

The Matchbook casino offers a wide selection of modern online slots suitable for both beginners and experienced players. Keep an eye out for popular progressive jackpot titles for a chance to win big money. With 286 slots to choose from, you can easily sort them by name, jackpot size, or popularity.

If you enjoy classic casino games, you’ll love the variety of table games offered here. Options include baccarat, roulette, blackjack, poker, craps, sic bo, and red dog, with betting ranges of £0.5 to £100, £5 to £1,000, and £25 to £5,000. For a more immersive experience, try the live casino versions of these popular games for an authentic casino atmosphere.

Matchbook History 

Established in 2004 shortly after Betfair, Matchbook is one of the oldest betting exchanges. Over the past 18 years, the site has experienced significant growth and is now a key player in the UK and European markets.

In 2015, Matchbook was recognized for providing the top football odds for Premier League and Champions League matches. It is recommended to regularly check football odds on Matchbook to guarantee you are getting the most favorable deal.

Customer Ratings & Reputation 

Matchbook is well-known for its excellent reputation among players, who appreciate its generous odds and reliable customer support. The platform has received a 4.5-star rating on Trustpilot and was a finalist for Best Customer Services Operator at the EGR Operator Awards.

Frequent gripes include the meager sign-up offer, loyalty schemes, verification problems, and occasional delays in receiving payouts.

Customer Service 

We appreciate the variety of options available for reaching out to Matchbook’s customer support team.

Players can reach out for assistance through live chat from Sunday to Thursday between 9 a.m. and 2 a.m. GMT, or on Friday and Saturday from 9 a.m. to 4 a.m. GMT. There is also a phone line available for support, as well as the option to contact the help team through Matchbook’s Twitter account. Alternatively, players can choose to email for assistance. While Matchbook’s customer support is not available 24/7 like some other bookmakers, it is tailored to primarily serve its audience in the UK.

I discovered that the live chat was the most effective option for resolving our test queries due to its speed, convenience, and consistent availability. However, Twitter also proved to be a great alternative, as the social team responded impressively quickly through the platform.

Matchbook Contact 

• Email: [email protected]
• Live chat
• Phone: Request a call back via live chat
• Twitter: @MatchbookCS

Matchbook Legal Betting

Matchbook is a reputable betting exchange that is fully licensed and regulated, meeting the expected standards for such a distinguished platform.

Triplebet Limited is the company that operates this site and is licensed and regulated by the Gambling Commission in Great Britain under account number 39504. For players outside the UK, the company is also licensed and regulated by the Alderney Gambling Control Commission.

Responsible Gambling 

Matchbook prioritizes responsible gambling and offers a variety of resources to support players in making responsible choices. Below are some of their recommended partners for promoting responsible gambling.

• BeGambleAware.org: offers free, confidential help and support to anyone worried about gambling for themselves or others.
• Gambling Therapy: a global service provided by Gordon Moody offering free emotional support and advice to anyone affected by gambling.
• GamCare: The National Gambling Helpline provides confidential information, advice, and support for anyone affected by gambling problems in England, Scotland, and Wales. Help available via live chat or phone: 0808 8020 133.
• GamStop: a free national self-exclusion tool. Once registered, you will be prevented from using gambling websites and apps run by companies licensed in Great Britain for your chosen period.

Matchbook offers a range of responsible gambling features, such as deposit and loss limits, reality checks, the ability to set time outs, self-exclusion, and limiting account access when needed.

Why Choose Matchbook

Matchbook is a betting exchange that offers a wide variety of odds on different sports in a user-friendly and comprehensive manner. Although it operates differently from a traditional sportsbook, it is worth checking out for those looking to try something different. While it may be confusing for new bettors to understand that it is a betting exchange rather than a bookmaker, Matchbook still offers excellent odds on all major sports.

I find the Matchbook site to be very user-friendly for beginners, and the support team is extremely helpful with any questions or concerns. Overall, I give it a big thumbs up.