DraftKings Review

I hope to see an expansion of live dealer games in the future at DraftKings. Currently, they have only a few options available, which pales in comparison to other betting sites such as BetMGM and Caesars, who each offer over a dozen live dealer games.

Playing at a casino can come with risks as it is one of the top reasons for customer complaints on major betting sites. However, DraftKings takes steps to ensure fair play by working with Gaming Laboratories International (GLI), an independent and accredited testing laboratory. GLI tests and certifies that DraftKings meets technical standards and regulations set by gaming authorities.

The testing of DraftKings Casino’s random number generators ensures that outcomes are randomly generated according to established fairness standards. It also verifies to regulators that the random number generator meets the necessary specifications for fair play.

DraftKings first gained popularity for its daily fantasy sports (DFS) competitions, which include a wide range of sports such as football, basketball, baseball, hockey, soccer, golf, tennis, NASCAR, Aussie Rules, and eSports. While DraftKings has not yet introduced an online racebook like rival site FanDuel, this could be a promising area for future growth and expansion.

DraftKings History

DraftKings was established on December 31, 2011, by Jason Robins, Matthew Kalish, and Paul Liberman as a daily fantasy sports platform. The company is headquartered in Boston, MA, and employs around 2,600 individuals. DraftKings is expanding rapidly and is set to open a second headquarters in Las Vegas. MLB is an investor and partner in the company. Additionally, DraftKings owns Vegas Sports Information Network, Inc. (VSiN), a multi-platform broadcast and content company.

DraftKings Underscoreg made history in August 2018 by becoming the first company to provide legal, mobile, and online sports betting in New Jersey following the repeal of the Professional and Amateur Sports Protection Act (PASPA).

DraftKings initially used Kambi for its sportsbook, but later merged with SBTech and a special purpose acquisition company in 2020. This transition led to DraftKings moving from the Kambi platform to SBTech’s sportsbook. The SPAC deal resulted in DraftKings being listed on the New York Stock Exchange, giving the company a significant boost in capital.

In September 2020, DraftKings revealed a collaboration with ESPN, solidifying their position as the sole daily fantasy sports provider and one of the key partners for gambling link-outs from the network. DraftKings is responsible for providing sports and gaming entertainment services to operators in 17 different countries. Additionally, they offer retail sports betting in conjunction with various casinos nationwide.

Customer Ratings & Reputation

DraftKings is well-regarded within the sports betting community, particularly among novice bettors. With an existing loyal customer base in daily fantasy sports, the transition to legal sports betting was seamless.

If you are a skilled bettor, make high limits bets, or have a streak of good luck, you may not receive a warm welcome at DraftKings. Similar to many other major U.S. sportsbooks, DraftKings is quick to restrict individuals who consistently outperform them.

Co-Founder and CEO Jason Robins has been candid and vocal about the company’s disdain for winning bettors, sparking controversy on social media platforms and contributing to a decline in the company’s stock price.

Customer Service

DraftKings lacks strong customer service capabilities, as they do not provide a phone line for direct assistance. Instead, customers must fill out a web form and wait for an email response from the customer service team. The chatbot available can only search the FAQ section, which may not provide detailed answers. In comparison, rival online sports betting sites offer 24/7 customer support through live chat, phone, and email, making DraftKings appear outdated in this aspect.

DraftKings Contact

• 24/7 Live Chat
• Email: [email protected]
• Callback support for complex issues for Underscoreg and Casino only.
• Customer Support Twitter: @DK_Assist

DraftKings Legal Betting

DraftKings is monitored by individual state gaming regulators in areas where its operations are permitted.

Responsible Gambling

In most states, the minimum age for sports betting is 21 or older, as determined by regional regulations. It is important to gamble responsibly. DraftKings adheres to the regulations set forth by governing bodies in the states where it conducts business.

Below are some resources to assist you in gambling responsibly.

• National Council on Problem Gambling (NCPG): The NCPG has over 50 years of experience assisting people and families affected by problem gambling. You can call or text them (1-800-522-4700) or join their 24/7 Live Chat.
• Center for Problem Gambling: The Center has been funded by the New York State Office of Alcoholism and Substance Abuse Services (OASAS) since 1996. They are committed to serving anyone affected by a gambling addiction. Treatment is confidential and provided regardless of a person’s ability to pay. Their gambling counselors have significant experience working with problem gambling and include therapists who are Nationally Certified Gambling Counselors.
• BeGambleAware.org: Offers free, confidential help and support to anyone worried about gambling for themselves or others.
• Gambling Therapy: A global service provided by Gordon Moody offering free emotional support and advice to anyone affected by gambling.

Why Choose DraftKings?

DraftKings is striving to establish itself as the top online sportsbook in the US, with its rivalry with FanDuel being closely followed for market domination in many states. Currently, FanDuel holds the lead in this competition.

DraftKings offers a variety of experiences depending on your level of skill and motivation. For casual fans who enjoy betting on their favorite team or participating in major events, DraftKings is a top sportsbook choice. They provide engaging promotions and free-to-play games that are among the best in the industry.

If you already have a DFS account with DraftKings, linking it with DraftKings Underscoreg is a simple decision that creates a seamless one-stop shop for all your gaming needs.

If you are a frequent bettor or somewhat successful, DraftKings may not be the best choice for you. They have a strict policy against winning players and will deactivate your account if you start winning consistently. It is advisable to have multiple accounts if you intend to gamble regularly.

Exploring Other Underscoregs

Curious to see what else is available in the market? Begin by exploring our guides on the top sportsbook promotions and welcome bonuses offered by leading sportsbooks, betting sites, and sports betting apps in the industry.