- Established Ontario brand.
- Good number of sports and bet types.
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Play Fallsview Review
Play Fallsview Underscoreg Review
Fallsview Casino in Niagara Falls, Ontario is poised to make a significant impact in the Ontario sports betting industry. With the launch of online sports betting on April 4, 2022, there has been fierce competition for market dominance in the province. Fallsview Casino has strategically positioned itself to fend off competition from American providers like FanDuel and DraftKings by making savvy moves in the market.
A battle is underway to open Ontario’s first retail sportsbook, and Fallsview Casino is eager to join the conversation. Located in the iconic Niagara Falls, Fallsview aims to launch their sportsbook in September, just in time for the start of the NFL season.
Fallsview Casino, owned by OLG and managed by Mohegan Gaming and Entertainment, has partnered with Kambi Group, a leading sports betting provider, to offer online mobile sportsbook solutions.
The trio is working towards establishing Fallsview Casino and the Play Fallsview brand as a prominent player in Ontario’s growing legal gambling industry. Join us as we review the viability of the brand in 2022, examining their locations, sports offerings, online and retail presence, online casino, customer reviews, customer service options, and banking opportunities.
Play Fallsview Locations
The Fallsview Casino is located in the center of Niagara Falls, Canada, in the midst of one of the most popular tourist destinations in North America. Spanning 2.5 million square feet, the casino boasts a 200,000 square foot facility.
The location features a gambling facility, a destination hotel with 372 rooms, a 5,000 seat entertainment venue, a massive fitness spa, 30 shops, and one nightclub.
Fallsview is a premier destination resort known for its elite sports and casino gambling facilities, and its reputation will only continue to flourish.
The introduction of Play Fallsview, a mobile sports betting brand, along with the possibility of a retail sportsbook, has the potential to solidify their position as one of Ontario’s premier gambling establishments.
Sports Leagues to Bet On
Play Fallsview provides Ontario bettors with a diverse selection of sports to place bets on. Although not the most extensive list in the Ontario market, it covers the main sports that are popular among bettors in the region, as well as a few extra options.
There are a variety of betting markets available for punters in all major North American leagues as well as prominent international ones.
Having Kambi Group in charge of the casino’s mobile division ensures that the sports betting options will expand and eventually rival those of top competitors in the Ontario market.
Our review of Fallsview Casino in 2022 was highly satisfied with the wide range of sports available through the PlayFallsview brand. The odds are competitive and Ontario bettors have access to all the major sports to choose from.
NFL Betting
Play Fallsview, similar to other sports betting providers in North America, heavily focuses on NFL betting. The Buffalo Bills, New York Giants, and New York Jets are particularly popular teams for Fallsview customers. In addition to these teams, you can also place bets on all other NFL teams. Various wagering options such as moneyline, spread, total, and parlay bets are offered, along with a wide selection of prop bets and teasers.
NBA Betting
The Ontario market saw a strong start for NBA betting, surpassing even the NHL in popularity when legal sports betting launched in the province. The Toronto Raptors are particularly beloved in the Niagara region, where a variety of traditional bet types are offered.
CFL Betting
Play Fallsview is placing a strong emphasis on CFL betting, particularly on Ontario teams such as the Toronto Argonauts, Ottawa REDBLACKS, and Hamilton Tiger-Cats. Oddsmakers associated with the Fallsview brand are paying close attention to markets such as moneyline, spread, total, parlay, props, and teasers in relation to the CFL.
NHL Betting
In Ontario, NHL bettors have a variety of markets to choose from including Puck Line, spread, Over/Under, parlays, props, and teasers. The Toronto Maple Leafs are a major focus for fans in Ontario, while the Ottawa Senators also attract attention. Additionally, New York teams, particularly the Sabres, are popular choices for Play Fallsview Underscoreg customers.
MLB Betting
The Toronto Blue Jays, a dominant force in betting in Ontario and Canada, are prominently featured in the Play Fallsview brand. With Fallsview Casino located near the border with New York State, New York-based teams are also a key focus. Play Fallsview offers a variety of MLB wagering options, including moneyline, runline, totals, spreads, props, and teaser bets.
College Football Betting
College Football in Ontario may not have the same level of significance as it does in the United States, but it remains a key focus for the Fallsview Casino brand.
College Basketball Betting
Play Fallsview offers a wide selection of college basketball betting options, with a special emphasis on March Madness.
Other Sports Leagues
Play Fallsview offers a diverse selection of sports from both domestic and international markets, including Europe’s top soccer leagues, combat sports, auto racing, and lesser-known sports.
Live betting is offered for all major North American and international leagues.
It is worth mentioning that Kambi has introduced two thrilling betting features to the Ontario market. The first is their exclusive Bet Builder product, and the second is what the company refers to as an unmatched hockey product. Both of these offerings are likely to attract bettors in the expanding Ontario market.
Online Betting Experience
Our Play Fallsview review for 2022 was optimistic about the online betting experience, considering its ownership by the Ontario Lottery and Gaming Corporation, as well as its partnerships with Mohegan Gaming & Entertainment and Kambi Group.
Play Fallsview is accessible on desktop and offers downloadable apps for iOS and Android devices. While there are no mobile download options on the website, iOS users can find the app on the App Store. Despite being told by a Customer Service agent that the PlayFallsview brand is available on Google Play, we were unable to locate it.
Signing up for the Fallsview Casino and Underscoreg was a straightforward process, typical of what bettors can anticipate from any of the participating betting providers in Ontario. It only took 3-5 minutes to register for the betting brand. The site offered all the desired sports betting options and markets, and it was responsive, user-friendly, and free of glitches during our experience.
The convenient search feature on the website enhances the overall user experience we discovered with the Play Fallsview brand.
Website Experience
Our review of Play Fallsview and our experience on the Play Fallsview online Casino website left us feeling unimpressed. It was just average, lacking the excitement and glamour that other sites like FanDuel and DraftKings offer. The interface was plain and lacked the wow factor we were hoping for. Overall, our initial impression of the site was quite disappointing.
However, the saying “don’t judge a book by its cover” rings true in this case. Despite the unappealing graphics, we discovered that the content, user-friendly interface, and variety of sports and markets ultimately convinced us to give the product a passing grade.
While simplicity may attract new bettors, our Play Fallsview Underscoreg review for 2022 wishes for the brand to enhance their interface to compete with the increasing number of competitors in the Ontario market.
Betting on the go and using a betting application.
Playing at Fallsview and Fallsview Casino may be a challenge due to availability issues. The website does not offer downloadable options, and the product is not found on the Google Play Store. However, the instant play version on the website itself is acceptable.
While iOS users can easily find and download the product on the App Store, Android users may struggle to locate or install it on their devices.
Making sure the sports betting product is easily accessible is the top priority, and our review of Fallsview Casino revealed that the product lacks in this area.
Live Betting
PlayFallsview Underscoreg provides valuable live betting options to customers in the Ontario market. Our review revealed a wide range of live betting opportunities across all the major sports popular among Ontario bettors.
In our tests, the betting lines were updated promptly, and the necessary statistics are easily accessible with the brand.
In general, we found that PlayFallsview’s live betting feature was a strong aspect of the brand.
Casino, Poker, & Other Gaming Options
Being a well-known player in the Ontario casino scene, we had high hopes for the gaming options at Fallsview Casino. However, much like other features of the site, we were underwhelmed by what we experienced.
The selection of Slots, Roulette, Blackjack, Baccarat, and Video Poker options at Play Fallsview online Casino is decent, though not as extensive as we had anticipated. Despite this, the variety and quantity of games available earn the online casino a solid “C” rating.
Although not considered top-tier, Fallsview Casino offers a satisfactory selection of casino games, including some of the top online gaming software providers in the industry.
Play Fallsview History
Since its opening on June 10, 2004, Fallsview Casino Resort has established itself as a cornerstone of the Niagara region’s casino scene. With its prime location offering unparalleled views of the iconic Horseshoe Falls and a reputation for innovation, Fallsview stands out as one of Ontario’s leading gambling destinations.
In May 2022, the casino, which is owned by the Ontario Lottery and Gaming Commission and operated by Mohegan Gaming and Entertainment, shifted its focus to mobile sports betting with the selection of Kambi Group as their provider for mobile sports betting solutions. Kambi Group is a global brand with a presence in 17 U.S. states.
The Play Fallsview online mobile sportsbook quickly established itself as a strong contender in a market dominated by major sports betting brands like FanDuel, DraftKings, Caesars, and BetMGM.
The Fallsview Casino is set to add a retail sports betting facility to its portfolio, aiming to be Canada’s and Ontario’s premier on-site sports betting destination.
Customer Ratings & Reputation
Mohegan Gaming & Entertainment and Kambi Group are both running operations at Fallsview Casino. Our PlayFallsview Underscoreg online review had high hopes for positive feedback on the overall brand. However, it seems that customers had a similar experience to ours during testing – an average, rather than exceptional, betting platform.
The Fallsview Casino has a 2.7/5 rating on the App Store, which aligns with our own experience. Despite searching extensively on the Google Play Store, we were unable to locate the app. After reaching out to Customer Service, we were assured that the app was available on the platform.
It seems that Play Fallsview and the Fallsview Casino have not capitalized on their strong support and have only received mediocre ratings overall, which align with our own opinions.
Customer Service
Providing excellent customer service is crucial for sportsbooks and online casinos, and reviews like those for Play Fallsview emphasize its importance. The Ontario Lottery and Gaming Corporation, which owns the brand, also offers Proline+ in Ontario, which is known for its superior customer service.
Currently, Play Fallsview and Fallsview Casino provide only three customer service options: a lackluster FAQ section, Email, and Chat. Our review of Play Fallsview was pleased with the Chat option, which was efficient, friendly, and helpful. However, the FAQ section and Email support could use improvement.
We hope for the introduction of a Phone option, a more robust social media presence, and significant improvement to the FAQ section as the company grows and becomes more prominent in the Ontario community.
At this time, we are categorizing the Fallsview Casino Customer Service as disappointing.
Play Fallsview Contact
- Email: [email protected]
- 24/7 Live Chat
Play Fallsview Legal Betting
PlayFallsview is regulated in Ontario by the Alcohol and Gaming Commission of Ontario and iGaming Ontario.
Responsible Gambling
Play Fallsview has implemented a strong emphasis on Responsible Gambling, aligning with the Mohegan Digital Interactive Responsible Gaming Plan. The company’s comprehensive Responsible Gambling section reflects their dedication to addressing the challenges and complexities of problem gambling.
Our PlayFallsview review for 2022 discovered useful resources and contact details for individuals concerned about gambling addictions, whether for themselves or their loved ones. Additionally, the company provides options for self-imposed limits and deposit restrictions.
In the Ontario market, customers are subject to limits on wagers, maximum bets, and time spent gambling, as well as options for self-exclusion and taking timeouts.
Why Choose Play Fallsview?
Having built a strong reputation in the Ontario legal gambling industry, Fallsview Casino raised our hopes as we assessed their sportsbook and casino offerings. However, we were disappointed to find that Play Fallsview did not meet our expectations and fell into the average range of online gambling options in Ontario.
Although the sports betting options and markets are strong, the customer service, banking, and overall appearance of the online product could use improvement. The betting lines are competitive and the brand is supported by OLG, Mohegan Gaming, and Kambi Group, so we expect the company to progress in the near future.
Play Fallsview has some ground to cover in order to compete with the high-end options in the Ontario market. While we suggest giving it a try, we advise tempering expectations.
The opening of Ontario and Canada’s inaugural retail sportsbook would elevate the company’s reputation. We are optimistic that the “homegrown brand” will progress and resolve the concerns outlined in our Play Fallsview review 2022.
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Accepted Currencies
- CAD
Methods of Deposit
Our review of PlayFallsview in 2022 revealed a limited and weak selection of banking options for users in Ontario. The brand will need to improve significantly in order to compete with other casinos in the province.
Currently, the only banking options available are credit card and Interac, both of which are popular choices for bettors to fund their accounts. This is the only positive aspect we found regarding their deposit options.
Methods of Withdrawal
When it comes to withdrawing funds, players have the option to use Interac on the PlayFallsview site. Additionally, players can set up auto-deposit with their Fallsview account email during the withdrawal process.
The process typically requires 1-2 business days to complete.